Privacy Policy

1. Information We Collect and How We Use It

Information You Provide

When you sign up for any Ground Game Theory Jiu Jitsu service (membership, newsletter, events), we collect personal information such as your name, email address, account password, date of birth, phone number, gender, mailing address, and payment information. Payment information is securely processed through Square and stored in an encrypted format by Gymdesk, our software management platform.

We use this information to:

• Process memberships and class registrations.
• Communicate about class schedules, promotions, and events.
• Improve our website and services.
• Send marketing materials (with an option to unsubscribe at any time).

Non-Personal Information

We also collect non-personally identifiable information, such as IP addresses, browser types, and website usage data through Google Analytics. This information helps us manage and improve the website and track overall usage patterns to enhance the user experience.

Activity Information

We collect aggregate information about website usage, including pages viewed, time spent on pages, clicks, and referring URLs. This helps us understand how users interact with the website.

Cookies

Ground Game Theory Jiu Jitsu uses cookies to store visitor preferences and session information. Cookies help us customize your experience and prevent repetitive advertisements. You can adjust your browser settings to accept or reject cookies.

2. How We Protect Your Information

We take the following measures to protect your personal information:

• Encryption: Personal and payment information is encrypted during transmission and storage through Gymdesk and Square.
• Password Protection: Customer accounts are secured with passwords, and access to personal data is restricted to authorized staff members only.

While we strive to protect your data, please note that no method of data transmission over the internet can be guaranteed as 100% secure. We continually review and improve our security practices to maintain the highest level of data protection.

3. Data Retention

We store customer data indefinitely to support ongoing business operations and customer service. However, we will delete personal data upon request, unless we are required to retain it for legal or business purposes. To request data deletion, please contact us using the information provided below.

4. Your Rights

You have the following rights regarding your personal information:

• Access and Review: You may request access to the personal information we hold about you and correct any inaccuracies.
• Data Deletion: You may request that we delete your personal information, subject to legal obligations.
• Unsubscribe: You may opt-out of receiving marketing emails by clicking the unsubscribe link in any email.

5. Third-Party Services and Data Sharing

Ground Game Theory Jiu Jitsu does not sell or rent personal information to third parties. We use third-party service providers for the following purposes:

• Gymdesk: To securely manage customer data and memberships.
• Square: To process payments securely.
• Google Analytics: To track website performance and improve our SEO.

These third-party providers are required to comply with strict data security standards. We do not share your personal information with any other parties for marketing purposes.

6. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed of any changes.